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FluentForward

AI agents for UK services firms

Tell us the problem. We’ll build the agent that fixes it.

Live in 10 working days (see note), hosted and looked after by us, improving every month.

Scope your agentTry the Agent Planner →

Describe a problem. See your first agent in under three minutes.

* Once we have access to your systems, the data the agent needs, and scope agreed in writing.

Problem in, agent out
Try
Example
Full plan by email.

Please don't include personal, client or confidential data. Describe the process, not the people. Privacy notice

Your agent

A rough sketch, not a plan. We confirm what is buildable on the call.

Monthly client report agent

  1. Starts: First working day of each month
  2. Pull last month's figures from your finance system and CRM
  3. Reconcile them with the spreadsheet and flag gaps
  4. Draft each report in your template
  5. A person reviews and approves itA person
  6. Send it and log it in the CRM

Examples of what firms ask for

What would you hand to an agent?

Each of these is one job for one agent. Yours is scoped to how your firm works, and it connects to the tools you already use.

  1. Our people spend days building client and management reports.

    Reporting

    Pulls from your systems, builds the report, and hands it to a person to check and send.

    Plan one like this

  2. Leads and proposals go quiet because no one follows up in time.

    Sales follow-up

    Drafts follow-ups, chases replies and flags the deals that need a human.

    Plan one like this

  3. Client intake and onboarding is slow and manual.

    Intake and onboarding

    Collects what you need, checks it, sets up the work and keeps the client updated.

    Plan one like this

  4. Leadership can't see what is happening without chasing three systems.

    Insights

    Reads your finance, time and pipeline data every day and tells leadership what changed, in plain English.

    Plan one like this

  5. Senior people are stuck doing admin that doesn't need their judgement.

    Delivery ops

    Handles status updates, handovers and chasers so your experts can stay on expert work.

    Plan one like this

  6. We tried ChatGPT internally and it never turned into anything reliable.

    Built properly

    One job, connected to your tools, tested on your real cases and looked after every month.

    Plan one like this

How it works

From your problem to a live agent in 10 working days.

  1. Before day 1

    Scope

    Agree the job, the tools, the human checkpoints and what 'done' means. Written and fixed.

  2. Days 1 to 2

    Connect

    Access to your tools and data.

  3. Days 3 to 8

    Build and test

    We build the agent and test it on your real cases.

  4. Days 9 to 10

    Go live

    Live with your team, with a human in the loop where it matters.

  5. From day 11

    Agent Care

    Monitoring, evals, fixes and improvements, every month.

Your sideGive us access, point us at the data, and name one person who knows the process. That's it.

* Once we have access to your systems, the data the agent needs, and scope agreed in writing.

Agent Care

Live agents need care. That’s our job.

AI agents drift. Models change, your tools update, your firm evolves. Agent Care means every live agent is monitored, tested and improved by us, every month, so it keeps doing the job you built it for.

  1. Monitoring

    We watch every run. If something fails or looks wrong, we know before you do.

  2. Evals

    We test output against agreed quality checks, continuously.

  3. Drift fixes

    When quality slips, we fix it.

  4. Small improvements

    Steady tweaks as your team uses it and asks for more.

  5. Connector and model updates

    When your tools or the AI models change, we handle it.

  6. Real-time reporting

    See what each agent did, in real time.

You are the person in the loop. Try approving the draft.

Agent CareIllustration

Client report agent · monthly run

October reports

Healthy · ran 2 min ago
  1. Pulled last month's figures from the finance system and CRM
  2. Reconciled them with the tracking sheet2 items flagged
  3. Drafted each client's report in your template
  4. Waiting for a person to approve

Draft for review

Client A · October report

Figures reconciled. Two items flagged for your eye before it goes out.

Nothing goes out until a person says so.

Quality checks

Passing

One dip in 30 days, fixed the same day.

  • Figures match the source systems
  • Follows your report template
  • Flags anything it cannot match

Care log

  • 09:31Fixed Follow-up tone back on spec, re-tested
  • 09:14Drift Follow-up tone slipped after a model update
  • TueCRM connector updated after a change on their side
  • MonAdded the summary section your team asked for

Your first agent is the start of a fleet. Each new one is another 10-Day Agent Build.

Monthly per live agent · No day rates · Terms agreed in writing

Why firms choose this

No diagnosis phase. No decks. A working agent.

You don't pay us to tell you what is wrong. You tell us what you need, and we build it, run it and keep it improving.

The jobYour problem, not our pitch.
We build what you ask for, scoped in writing.
The timeFast.
Live in 10 working days*, not a six-month programme.
The effortDone for you.
We build, host and maintain it. Your team just uses it.
The upkeepIt keeps working.
Agent Care catches drift and keeps improving it.
The costClear cost.
Fixed price to build, monthly per agent to run. No day rates.

* Once we have access to your systems, the data the agent needs, and scope agreed in writing.

Agent Planner

Describe a problem or process. See your first agent.

Tell us what takes too long, goes wrong or depends on one person. In under three minutes you’ll see what an agent would do, what it connects to, and what stays with your team.

2 or 3 quick questions, then your plan.

Please don’t include personal, client or confidential data. Describe the process, not the people. Privacy notice

First-agent planExample plan · Illustration only

Your first agent

Monthly client report agent

The problem you described
Two people spend about three days a month building client reports from the finance system, the CRM and a spreadsheet.
What the agent does
  1. On the first working day of each month, it pulls last month’s figures from your finance system and CRM.
  2. It reconciles them against the tracking spreadsheet and flags anything that doesn’t match.
  3. It drafts each client’s report in your template, with a short plain-English summary.
  4. It sends the drafts to the account lead to review.
  5. Once a draft is approved, it sends the report and logs it in the CRM.
Connects to
Finance system, CRM, spreadsheet, email (to be confirmed on the call)
Stays with a human
Checking the figures that don’t match, approving every report before it goes out, and any client commentary.
Rough time saved Estimate
Estimate only, based on your answers: most of the three days of assembly each month, with review time remaining.
Live in 10 working days would include
Connections to the three systems, your report template, testing on last month’s real data, a human approval step, and go-live under Agent Care.*
Then: book a call to scope this agent

Security and data

Your data stays yours.

You own your data, processes and outputs. We host, run and improve the agents.

How we handle your data
Ownership
Your data, processes and outputs are yours.
Hosting
We host and run your agents on our platform so we can monitor and improve them. [HOSTING REGION PLACEHOLDER]
Separation
Your data is kept separate from every other client.
Leaving
Your data, processes and outputs are exportable when you leave.
Certification
[CERTIFICATION PLACEHOLDER]

Proof

Proof, not promises.

Anonymised where clients ask. Only results we can stand behind.

UK trust · anonymisedPlaceholder · needs client consent

An AI insights agent for a UK trust

The problem they brought
[TBC]
The agent
AI insights agent
Time to live
[TBC]
What changed
[RESULT TBC]

[QUOTE TBC, real and approved only]

Who it is for

Owner-led services firms of about 20 to 200 people. UK first.

  • Agencies and consultancies
  • Professional and managed services firms
  • Legal and finance, including trusts and regulated professional services

Where we draw the line

  • SaaS or product-core businesses
  • Teams under about 10 people
  • Anyone buying a chatbot licence or day-rate developers

Got a problem an agent should solve?

Scope your agentTry the Agent Planner →

If an agent is the wrong answer, we will tell you on the call.

On the scoping call

  1. You tell us the problem or process you want an agent to take on.
  2. We tell you what the agent would do, what it connects to and what stays with a person.
  3. We tell you whether 10 working days is realistic.
Scope your agentPlanner